First, we inspect every part of your chimney system—from the crown down to the flashing. We’re looking for the real problems, not just the obvious ones. You’ll get photos and a clear explanation of what we found. Next, we tackle the root cause. If it’s freeze-thaw damage, we remove the compromised masonry and rebuild with materials designed for Rhode Island weather. If it’s flashing failure, we install proper metal work that actually keeps water out. Finally, we test everything. Your chimney gets a full function check before we consider the job complete. You’ll know exactly what was fixed, why it was necessary, and how to keep your system running safely for years to come.