First, we protect your home. Multiple drop cloths go down around your fireplace, and we use specialized HEPA-filtered vacuums designed specifically for soot and ash removal. Nothing escapes into your living space. Next comes the thorough inspection. We examine your flue liner, check the mortar between bricks, and look for any signs of damage or blockages. If we find issues, we’ll explain exactly what we see and what it means for your safety. Then we clean. Using professional-grade brushes and equipment, we remove all creosote buildup, soot, and debris from your chimney system. We also check your chimney cap and crown to ensure they’re properly protecting against rain and animals. Finally, we walk you through what we found and what we did, answering any questions you have about maintaining your chimney between cleanings.