First, we protect your home by laying down drop cloths and sealing off your fireplace area. No soot or debris will touch your floors or furniture – guaranteed. Next, we inspect your chimney from top to bottom using professional-grade equipment. We’re looking for cracks, blockages, animal nests, or any damage that could compromise your safety. If we spot minor issues, we fix them on the spot at no extra charge. Then comes the actual cleaning. We use specialized brushes and powerful vacuums to remove every bit of creosote, soot, and debris from your chimney walls and smoke chamber. This isn’t a quick brush-through – we’re thorough because your family’s safety depends on it. Finally, we perform a complete safety inspection and show you exactly what we found. You’ll get photos of any concerns and honest recommendations about what needs attention. No surprises, no high-pressure sales tactics.