First, we inspect your entire chimney system from top to bottom. Not just a quick look from the roof, but a thorough examination of the crown, flashing, mortar joints, flue liner, and damper. We use cameras when needed to see what’s happening inside.Then we explain exactly what’s wrong and why it happened. You’ll understand whether you’re looking at normal wear from Glocester’s weather or if there’s a bigger issue that needs immediate attention. We give you a detailed estimate that breaks down materials and labor.When we do the work, we protect your home with multiple layers of drop cloths and use HEPA-filtered vacuums designed for chimney work. No dust or debris escapes into your living space. We clean up completely when we’re done, and we test everything to make sure it’s working properly before we leave.