First, we inspect everything – inside and out. We’re looking for the root cause, not just obvious damage. Water stains on your ceiling might come from failed flashing, but the real problem could be a cracked crown letting moisture in from above. Next, we explain exactly what needs fixing and why. No surprises, no upselling. You get a detailed estimate that breaks down materials, labor, and timeline. We use high-quality mortar designed for Rhode Island’s climate and source bricks that match your existing masonry. Then we fix it properly. That means removing all damaged material, not just patching over it. New mortar gets time to cure correctly. Flashing gets installed to actually keep water out. When we’re done, your chimney works the way it should – safely venting smoke and gases while keeping the elements outside where they belong.