First, we protect your home by laying down multiple layers of drop cloths around your fireplace and setting up our HEPA-filtered vacuum system. This isn’t a quick setup—we take the time to ensure no dust or debris escapes during the cleaning process. Next, our certified technician inspects your chimney from top to bottom, looking for cracks, blockages, or structural issues that could affect safety or performance. We use specialized brushes and rods to thoroughly scrub the flue liner, removing all soot and creosote buildup that’s accumulated since your last cleaning. Finally, we provide you with a clear explanation of what we found, including any recommendations for repairs or maintenance. You’ll get honest advice about what needs attention now versus what can wait, along with transparent pricing for any additional work. No surprises, no pressure—just the information you need to make informed decisions about your chimney’s care.