First, we protect your home with multiple layers of drop cloths around your fireplace and use HEPA-filtered vacuums designed specifically for soot removal. Nothing gets on your furniture or floors. Next, we inspect your entire chimney system following NFPA 211 standards, checking for cracks, blockages, and structural issues. We document everything with photos so you can see exactly what we found. Then comes the actual cleaning – removing creosote, soot, and any debris from your flue. We clean from top to bottom, ensuring proper airflow and eliminating fire hazards. Finally, we walk you through our findings and recommendations. If we spot minor issues, we’ll explain what needs attention and when, so you can plan accordingly.