First, we protect your home. We lay down multiple layers of drop cloths around your fireplace and set up our HEPA-filtered vacuum systems. No dust or debris will touch your floors or furniture. Next, we inspect your chimney from top to bottom. We’re looking for creosote buildup, blockages, cracks in the mortar, and any signs of damage that could compromise your safety. We check the flue liner, examine the chimney cap, and assess the overall condition. Then we get to work. Using specialized brushes and professional-grade equipment, we remove all soot, creosote, and debris from your chimney flue. We clean the firebox, the smoke shelf, and every surface where buildup can occur. Finally, we walk you through what we found and what it means for your chimney’s safety and efficiency. If we spot any issues, we’ll explain them clearly and give you straightforward recommendations—no pressure, just honest advice.