First, we protect your home. Multiple layers of drop cloths go down around your fireplace, and we set up our HEPA-filtered vacuum system designed specifically for soot and ash removal. Nothing escapes into your living space. Next comes the inspection. We check your chimney from top to bottom, looking for cracks, blockages, damaged mortar, or anything else that could cause problems. If we find issues, we explain them in plain language and give you options. Then we clean. Our certified chimney sweepers remove creosote buildup, soot, debris, and any obstructions like leaves or animal nests. We clean the flue, smoke chamber, and damper area thoroughly. Finally, we test the system to make sure everything is working properly and provide you with a detailed report of what we found and what we did.