First, we protect your home. Drop cloths go down, furniture gets covered, and our HEPA vacuum system gets set up to contain every particle of soot and debris. Then we inspect your entire system from top to bottom. We’re looking for cracks in the flue liner, damaged mortar joints, blocked airways, and creosote buildup levels. You’ll know exactly what we find because we explain everything in plain English. The actual cleaning removes all the soot, creosote, and debris using professional-grade brushes and powerful suction. We clean the firebox, smoke chamber, and the entire length of the flue. When we’re done, your chimney is ready for safe operation. Finally, we clean up completely and give you a detailed report of what we found and any recommendations for maintenance or repairs.