First, we inspect your entire chimney system from firebox to crown. We’re looking for structural issues, blockages, damaged mortar, and creosote buildup levels. You get a clear explanation of exactly what we find—no technical jargon, no confusion. Next comes the actual cleaning using professional brushes, scrapers, and powerful HEPA vacuums. We remove all creosote, soot, and debris while protecting your home with containment systems. Thorough work, but completely clean. Finally, you receive a detailed report of our findings and any recommendations. No surprises, no pressure—just honest information you need to keep your chimney system safe and efficient. If repairs are needed, we explain your options clearly and let you decide what makes sense.